No, there is no minimum order value in our online shop.

Yes, you can remove items from your shopping cart at any time before completing your order. To do so, simply use the corresponding function in the shopping cart area, which is marked with the minus sign.

As soon as we have received your order and you have received the order confirmation by email, it is unfortunately not possible
no longer possible to make changes.

If you wish to cancel, please contact us as soon as possible after completing the order. We will check whether the processing can still be stopped. This should happen within 15 minutes.

If this is no longer possible, you can return the items after receiving the delivery. After receiving the return, we will create a corrected invoice and refund you the amount according to the payment method you selected.

Yes, before you complete your order and pay, you have the opportunity to carefully check all the details in the order overview. At this point, we would also like to expressly advise you to check all the information again to ensure that everything is correct.

Sold out items may become available again in our online shop over time. We recommend that you regularly search for your desired item to keep an eye on availability.

No, unfortunately it is not possible to order from HARDELÔT by phone or email.

As soon as we have received and checked your return, we will issue a corrected invoice. The outstanding amount will then be refunded using the payment method you selected.

We only accept returns of items that you have purchased in the HARDELÔT online shop. Items that were not purchased through our online shop must be returned directly to the relevant store. The relevant receipt is essential for this.

You can return your ordered items within 14 days.

We will process your return as quickly as possible. As soon as we have received and checked it, we will issue a corrected invoice and refund the value of the goods using the payment method you selected when ordering.

Unfortunately, for hygiene reasons, we cannot accept returns of items that have already been washed. Thank you for your understanding.

If you have any questions about cleaning or repairing your purchased item, please feel free to contact us at hardelot.info@gmail.com. Please note, however, that we do not offer our own repair or cleaning service.